Marketplace - Directory

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services.

If you use the Services on behalf of a company, organization, or other legal entity, you represent that:

• You have authority to bind that entity to these Terms;
• The information you provide is accurate;
• The entity accepts responsibility for your use of the Services.

In these circumstances, "you" includes both you individually and the entity you represent.

2. Snapicat Services

Snapicat may provide products and services including:

• Pre-designed website templates;
• Website template licenses;
• Website hosting;
• Website deployment and publication;
• Website editors and content-management tools;
• Website maintenance;
• Manual content updates;
• Design adjustments and customization;
• Technical support;
• Website improvement services;
• Artificial intelligence-assisted content generation;
• Image-processing tools;
• Domain and third-party service integrations;
• Other website-related products and services.

The exact features included in your purchase are determined by the product description, order page, plan description, proposal, invoice, or other written agreement presented at the time of purchase.

A feature is not included merely because it appears in another plan, sample website, demonstration, marketing image, or previous version of the Services.

3. Accounts

Some Services require an account. You agree to:

• Provide accurate and current account information;
• Keep your login credentials confidential;
• Use a strong and secure password;
• Promptly update information that changes;
• Notify us promptly of suspected unauthorized access;
• Accept responsibility for activity conducted through your account.

You may not share an account in a way that avoids applicable user limits, subscription fees, or licensing restrictions.

We may require identity, email, payment, or account verification before allowing access to certain Services.

4. Orders and Acceptance

Submitting an order does not necessarily mean that Snapicat has accepted it.

We may reject, cancel, or limit an order for reasons including:

• Pricing or product-description errors;
• Suspected fraud or unauthorized payment;
• Technical limitations;
• Service unavailability;
• Violation of these Terms;
• Legal or regulatory restrictions;
• Inability to verify the customer or payment method.

An order is accepted when we confirm the purchase, provide access to the purchased product, begin performing the requested service, or otherwise communicate acceptance.

5. Prices, Taxes, and Payment

Prices are displayed in the currency shown at checkout. You agree to pay:

• The price shown at checkout;
• Applicable recurring subscription charges;
• Applicable taxes;
• Additional charges that you expressly authorize.

Prices may change at any time. A price change will not ordinarily affect a completed one-time purchase.

Payments may be processed by third-party payment providers. Your use of those payment services may be subject to the provider's separate terms and privacy policy.

You authorize Snapicat and its payment providers to charge the payment method associated with your order or account.

6. Subscriptions and Automatic Renewal

Some Services are provided as recurring subscriptions.

By purchasing a subscription, you authorize Snapicat or its payment provider to automatically charge the applicable subscription fee and taxes at the beginning of each billing period until the subscription is canceled.

Unless otherwise stated:

• Subscriptions renew automatically;
• Renewal uses the payment method on file;
• Renewal pricing is based on the price applicable at the time of renewal;
• Failure to use the Services does not cancel the subscription;
• Deleting a website or stopping use of the Services does not automatically cancel billing.

You must cancel through the available account controls or contact us at [email protected].

Cancellation generally takes effect at the end of the current paid billing period unless otherwise stated or required by law.

After cancellation, hosting, support, updates, and other subscription features may stop. Customer websites may be unpublished, suspended, or deleted after the paid billing period ends.

You are responsible for exporting or saving any content you need before your subscription ends.

7. Failed Payments

If a payment fails, is reversed, expires, or is disputed, we may:

• Retry the payment;
• Request an updated payment method;
• Suspend access to paid Services;
• Suspend a hosted website;
• Disable downloads or updates;
• Terminate the applicable subscription;
• Recover reasonable collection costs where permitted by law.

You remain responsible for valid charges incurred before suspension or termination.

8. Refund Policy

Because website templates and other digital products may be delivered immediately and cannot practically be returned, purchases of downloaded or accessed digital products are generally final and non-refundable, except where required by law or expressly stated otherwise at checkout.

Refunds are not generally provided because:

• You changed your mind;
• You no longer need the product;
• You purchased the wrong product;
• You lack the technical knowledge required to use the product;
• You did not review the product description or technical requirements;
• A third-party service changed or stopped working;
• You did not use the purchased product or subscription;
• You expected a feature that was not included in the product description.

We may consider a refund when:

• You were charged more than once for the same purchase;
• You did not receive access because of an error attributable to Snapicat;
• The delivered product materially differs from its published description;
• Applicable law requires a refund.

Refund requests must be submitted to [email protected] and should include your account email, transaction number, purchased product, explanation of the issue, and relevant evidence.

Refunds for custom work, completed services, hosting already provided, third-party expenses, domain fees, and work already performed are not available unless required by law or expressly agreed in writing.

9. Template License

When you purchase a Snapicat template, you receive a limited license to use that template. You do not purchase ownership of the template or its underlying intellectual property.

Unless a different license is displayed at purchase, Snapicat grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the purchased template for one end website or one customer project.

A separate license is required for every independent website unless the applicable product page expressly permits multiple websites.

10. Ownership of Snapicat Materials

Snapicat and its licensors retain all rights, title, and interest in the Services and Snapicat Materials.

Snapicat Materials include:

• Website templates and source code;
• Software and user interfaces;
• Design systems and layouts;
• Graphics, images, documentation, and text;
• Logos and trademarks;
• Demonstration content and databases;
• Processes and AI workflows;
• Product and service names;
• Other original materials provided by Snapicat.

Except for the limited license expressly granted in these Terms, no ownership rights are transferred to you.

11. Customer Content

"Customer Content" means text, images, logos, files, videos, product information, business information, prompts, instructions, data, and other materials that you upload, submit, transmit, or provide through the Services.

You retain ownership of your Customer Content, subject to any rights held by third parties.

You grant Snapicat a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, format, transmit, display, and otherwise process Customer Content as reasonably necessary to:

• Provide the Services;
• Build and publish your website;
• Create backups;
• Process images and files;
• Perform requested modifications;
• Provide technical support;
• Maintain security;
• Comply with legal obligations.

You represent that you own the Customer Content or have permission to use it and that its use does not violate applicable law or any third-party rights.

12. Customer Websites

You are responsible for websites created, customized, hosted, or operated through Snapicat, including:

• Website content and business information;
• Product and service claims;
• Pricing information;
• Customer communications;
• Privacy notices and cookie notices;
• Terms applicable to your own customers;
• Accessibility and regulatory compliance;
• Collection and processing of visitor information;
• Intellectual-property permissions;
• Products or services offered through the website.

Snapicat does not become the seller, merchant, employer, professional adviser, or service provider represented on your website merely because Snapicat supplies a template, hosting, or technical services.

13. Website Deployment and Hosting

Where hosting or deployment is included, Snapicat may provide a website address, subdomain, server resources, storage, or other infrastructure.

We do not guarantee:

• Uninterrupted availability;
• Error-free operation;
• A particular loading speed;
• Compatibility with every browser or device;
• Permanent retention of files;
• A particular search-engine ranking;
• A specific level of traffic, leads, or sales;
• Continuous availability of third-party systems.

You are responsible for maintaining independent copies of important content and business data.

14. Domains

Domain registration, renewal, transfer, DNS management, and related services may be provided by third parties.

You are responsible for:

• Providing correct registration details;
• Paying domain registration and renewal fees;
• Monitoring expiration dates;
• Maintaining access to domain accounts;
• Complying with registrar policies;
• Ensuring that the domain does not infringe third-party rights.

Unless expressly stated otherwise, domain fees are separate from template, subscription, hosting, or customization fees.

15. Customization and Manual Services

Some plans may include manual content updates, custom adjustments, technical assistance, or website improvement requests.

Unless expressly stated otherwise:

• Requests must relate to the customer's existing Snapicat website;
• Requests are handled individually rather than simultaneously;
• Completion time depends on scope and complexity;
• Requests must be technically feasible;
• Requests must comply with applicable law and these Terms;
• Third-party purchases and fees are not included;
• Major redesigns, custom integrations, new applications, or substantial functionality may require a separate quote.

The word "unlimited," when used for website improvement requests, means there is no fixed numerical limit on reasonable requests during an active eligible subscription. It does not mean unlimited labor, immediate completion, simultaneous work, or acceptance of abusive or excessively large requests.

We may divide a large request into smaller tasks, establish a reasonable queue, reject an unreasonable request, or quote it separately.

16. Support

Support channels, response priorities, and availability depend on your selected plan.

Support may include assistance with:

• Snapicat account access;
• Template functionality;
• Hosting issues;
• Website deployment;
• Content updates;
• Technical problems directly related to Snapicat Services.

Response and completion times are estimates unless a separate written agreement expressly establishes a service level.

17. AI-Assisted Features

Snapicat may offer artificial intelligence or automated tools that create or modify text, images, website layouts, product descriptions, code, recommendations, support responses, or other content.

AI-generated output may be inaccurate, incomplete, unsuitable, offensive, or similar to content generated for other users.

You are responsible for:

• Reviewing AI-generated output;
• Verifying factual claims;
• Checking legal and regulatory requirements;
• Confirming that output does not infringe third-party rights;
• Deciding whether output is suitable for publication;
• Making any required disclosures about AI-generated content.

Snapicat does not guarantee that AI-generated output is unique, accurate, copyrightable, non-infringing, or suitable for a particular purpose.

18. Third-Party Services

The Services may integrate with or depend on third-party products, including payment services, hosting providers, domain registrars, email providers, authentication providers, analytics services, artificial intelligence providers, external APIs, plugins, and libraries.

Third-party services are governed by their own terms and privacy policies.

Snapicat does not control and is not responsible for third-party availability, pricing changes, security incidents, feature changes, account suspension, service discontinuation, or data handling.

19. Acceptable Use

You may not use the Services to:

• Violate any law or regulation;
• Commit fraud or misrepresent your identity;
• Infringe intellectual-property rights;
• Violate privacy or publicity rights;
• Distribute malware or harmful code;
• Conduct phishing, credential theft, or impersonation;
• Send spam or unauthorized communications;
• Operate deceptive or fraudulent websites;
• Facilitate unlawful transactions;
• Harass, threaten, or exploit another person;
• Exploit or endanger minors;
• Circumvent security or access controls;
• Interfere with the Services or other customers;
• Consume excessive resources in a way that harms service availability;
• Resell account access;
• Avoid fees or licensing requirements;
• Copy Snapicat Materials to develop a directly competing template or platform.

20. Intellectual-Property Complaints

We respect intellectual-property rights. Copyright and other intellectual-property complaints should be sent to [email protected].

The notice should include:

• Identification of the protected work;
• Identification and location of the allegedly infringing material;
• Your contact information;
• An explanation of the basis of your claim;
• Evidence of ownership or authorization;
• Your physical or electronic signature.

We may remove or disable access to disputed content while reviewing a complaint.

21. Feedback

You may voluntarily submit suggestions, ideas, comments, or feedback about Snapicat.

You grant Snapicat a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable right to use, modify, reproduce, publish, and incorporate that feedback without compensation or obligation to you.

22. Service Changes

We may modify, update, replace, suspend, or discontinue all or part of the Services for technical, security, legal, operational, product, or business reasons.

Where reasonably practical, we may provide notice of a material change that substantially reduces a paid Service.

23. Suspension and Termination by Snapicat

We may suspend or terminate your account, website, subscription, license, or access when:

• You violate these Terms;
• Payment is overdue or disputed;
• We reasonably suspect fraud or unlawful conduct;
• Your use creates a security or operational risk;
• Your content may violate third-party rights;
• A governmental or legal request requires action;
• Continued service is technically impractical;
• Your conduct threatens Snapicat, another user, or a third party.

Termination does not eliminate amounts already owed.

24. Termination by You

You may stop using the Services at any time. Stopping use does not automatically cancel a paid subscription.

Before terminating an account or subscription, you are responsible for:

• Exporting needed content;
• Saving copies of files;
• Transferring domain or third-party access where applicable;
• Paying outstanding charges.

After termination, we may delete or disable your account, hosted website, project data, and Customer Content, subject to legal and record-retention requirements.

25. Disclaimer of Warranties

26. Limitation of Liability

27. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Tenderizz LLC, Snapicat, and their owners, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, expenses, and reasonable attorneys' fees arising from:

• Your use of the Services;
• Your Customer Content;
• Your customer website;
• Products or services that you offer;
• Your violation of these Terms;
• Your violation of law or another person's rights;
• A dispute between you and your customer or another third party.

28. Governing Law

These Terms and disputes arising from them are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Mandatory consumer-protection rights applicable in your place of residence remain unaffected where those rights cannot legally be waived.

29. Dispute Resolution and Venue

Before filing a formal claim, you agree to contact us at [email protected] and provide a written description of the dispute and the requested resolution.

Both parties will attempt in good faith to resolve the dispute informally for at least 30 days after receipt of the notice.

If the dispute is not resolved, any court proceeding must be brought in a state or federal court with jurisdiction in or over Manatee County, Florida, unless applicable law requires another location.

30. Electronic Communications

You consent to receiving agreements, notices, invoices, receipts, disclosures, and other communications electronically through email, your Snapicat account, website notices, or other electronic methods.

You are responsible for maintaining a current email address and reviewing communications sent to it.

31. Changes to These Terms

We may update these Terms periodically. When we update them, we will revise the "Last Updated" date.

Material changes may be communicated through the Snapicat website, your account, email, or another reasonable method.

Updated Terms apply prospectively from their effective date.

32. Assignment

You may not assign or transfer these Terms, your account, or your license without our prior written consent.

Snapicat may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, business transfer, or assignment to an affiliate.

33. Force Majeure

Snapicat is not responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, hurricanes, floods, fires, war, civil unrest, labor disputes, governmental action, utility failures, internet outages, cloud provider outages, cyberattacks, public-health emergencies, or third-party service failures.

34. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum lawful extent or modified as necessary. The remaining provisions will remain effective.

35. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce it later.

36. Entire Agreement

These Terms, the Privacy Policy, applicable product descriptions, order terms, licenses, and any written agreement expressly incorporated into them constitute the entire agreement between you and Snapicat concerning the Services.

If a separately signed written agreement conflicts with these Terms, the separately signed agreement controls to the extent of the conflict.

37. Contact Information

Questions about these Terms may be directed to: